Terms and Conditions of Use
Last Updated: 28 June 2025
1. Introduction
1.1. These Terms and Conditions (“T&Cs”) govern your access to and use of the website lyrabet777.co.uk (“the Website”) and all related services provided by LyraBet (“we”, “us”, “our”).
1.2. By registering an account or using any part of our Website, you confirm that you have read, understood, and agreed to these T&Cs, our Privacy Policy, Responsible Gambling Policy, and any other applicable policies.
1.3. If you do not accept any part of these T&Cs, you must not use the Website or its services.
2. Definitions
- Player/User/You: Any individual who registers or uses the Website.
- Account: Your personal profile registered on the Website.
- Games: All gaming products offered, including casino games, live dealer games, and other interactive entertainment.
- Operator: The legal entity responsible for operating LyraBet.
- Bonus: Any promotional offer such as free spins, bonus credits, or other incentives.
3. Eligibility and Legal Compliance
3.1. You must be at least 18 years old and legally permitted to gamble in the United Kingdom to use our services.
3.2. It is your sole responsibility to ensure that online gambling is lawful in your jurisdiction before using the Website.
3.3. Employees of the Operator, their immediate family members, affiliates, and any persons restricted under UK Gambling Commission rules are prohibited from opening accounts or participating in any games.
4. Account Registration and Security
4.1. Only one account per individual, household, IP address, or device is permitted.
4.2. You must provide accurate, complete, and current information during registration, including full name, date of birth, residential address, email, and payment details.
4.3. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
4.4. We may request identity verification at any time, including documents such as passport, driver’s licence, utility bill, or payment confirmation.
4.5. Providing false or misleading information may result in account suspension, closure, and forfeiture of winnings.
5. Deposits and Payments
5.1. Deposits must be made from payment methods registered in your name.
5.2. Minimum and maximum deposit limits apply as detailed in the Banking section of the Website.
5.3. We do not charge fees for deposits, but your payment provider may apply charges.
5.4. LyraBet does not offer credit or loan services; all deposits must be made with your own funds.
5.5. Suspicious or irregular deposit activity may lead to account suspension and investigation.
6. Withdrawals
6.1. Withdrawals will be made, where possible, using the same payment method as the deposit.
6.2. Withdrawal limits and conditions are outlined in the Banking section.
6.3. Before processing withdrawals, we may require identity verification and additional documentation.
6.4. While we aim to process withdrawals promptly, we are not liable for delays caused by third-party payment providers.
6.5. To close your account and withdraw your full balance, please contact Customer Support.
7. Inactive Accounts
7.1. Accounts with no login activity for six consecutive months will be classified as inactive.
7.2. A monthly inactivity fee may be deducted from accounts with a positive balance after prior notification.
7.3. Accounts with zero balance may be closed after prolonged inactivity.
7.4. Reactivation of dormant accounts is possible by contacting Customer Support.
8. Responsible Gambling
8.1. LyraBet is committed to promoting responsible gambling and provides tools such as deposit limits, loss limits, session time limits, and self-exclusion options.
8.2. If you believe you have a gambling problem, please use these tools or contact our support team for assistance.
8.3. For further information on responsible gambling, please visit the UK Gambling Commission’s website or BeGambleAware.
9. Prohibited Conduct
9.1. You must not engage in:
- Fraudulent activity or money laundering;
- Use of bots, automated software, or any unfair gaming methods;
- Cheating, collusion, or manipulation of games;
- Creating or using multiple accounts;
- Use of VPNs or proxies to bypass geo-restrictions or regulatory controls;
- Sharing your account or allowing others to play on your behalf.
9.2. Suspected breaches may result in suspension, closure of accounts, and confiscation of winnings.
10. Bonuses and Promotions
10.1. All bonuses and promotional offers are subject to specific terms and wagering requirements, which are available on the Promotions page.
10.2. Abuse of bonuses, including multi-accounting or collusion, will lead to forfeiture of bonuses and winnings.
10.3. Bonuses may have expiry dates and be restricted to selected games.
10.4. We reserve the right to amend or withdraw promotions at any time without prior notice.
11. Fair Gaming and Technical Issues
11.1. All games are provided by licensed software suppliers and use certified Random Number Generators (RNGs) to ensure fairness.
11.2. We reserve the right to void bets or winnings resulting from technical malfunctions, errors, or breaches of these T&Cs.
12. Limitation of Liability
12.1. LyraBet shall not be liable for any loss or damage arising from the use or inability to use the Website, including technical failures, delays, or interruptions.
12.2. You gamble at your own risk; our total liability is limited to the amount of your last deposit.
12.3. We are not responsible for third-party websites linked from our platform.
13. Privacy and Data Protection
13.1. Your personal data is processed in accordance with our Privacy Policy and applicable UK data protection laws.
13.2. We implement appropriate technical and organisational measures to protect your data.
13.3. For full details, please review our Privacy Policy on the Website.
14. Intellectual Property
14.1. All content, trademarks, logos, and materials on the Website are owned by LyraBet or its licensors.
14.2. You may not reproduce, distribute, modify, or use any content without prior written consent.
15. Complaints and Dispute Resolution
15.1. If you have any complaints, please contact our Customer Support team for resolution.
15.2. We aim to resolve disputes quickly and fairly.
15.3. If unresolved, you may escalate your complaint to an independent Alternative Dispute Resolution (ADR) body or the UK Gambling Commission.
15.4. All dispute communications must be submitted in writing.
16. Changes to Terms and Conditions
16.1. We reserve the right to update or amend these T&Cs at any time.
16.2. Significant changes will be communicated via the Website or email.
16.3. Continued use of the Website after changes constitutes acceptance of the updated terms.
16.4. You are advised to review these T&Cs regularly.
17. Contact Information
For any questions, support, or to exercise your rights under these T&Cs, please contact us:
- Email: [email protected]
- Live Chat: Available on the Website
By registering and playing at LyraBet, you confirm that you have read, understood, and agreed to these Terms and Conditions.
